Faq's

1. What Operating System do I need for Xpert Claims?
   Xpert Claim's is platform independent. You can use all of the major operating systems in the market including Windows, Linux, and Mac.
2. What Hardware requirements do I need to have?
   You need to have a working computer with internet access. For optimal performance a DSL or better internet connection is best. Similarly a Pentium 3 or equivalent or above is best.
3. How long does Xpert Claims installation take?
   There is no installation needed on your systems. Xpert Claim's is a web based system and allows you to have instant access after purchase.
4. Do I get a CD for Xpert Claims Installation?
   No, there are no mail issues to deal with or large media transfers when it comes to Xpert Claim's. Our system allows you to be in business instantly without any out of pocket expenses (except for Xpert Claim's licensing fees).
5. What kind of support is available?
   Before purchase you can contact us through emails as well as telephone calls. We can set you up with your customized demonstration period for 30, 60, or 90 days (based on your input and training time required).
   All after sales support are based on your choice of support level selected.
6. How much does Xpert Claims Cost?
   We understand that each business is unique and therefore our pricing is based on several levels of structured growth, requirements, and most of all your needs. You can take comfort in knowing that you are not paying for any other company’s services.
7. What if my laptop / desktop crashes?
   No need to worry. Xpert Claim's is a web based product, therefore, even if your local machine crashes; No data loss is encountered. Xpert Claim's keeps your entire work product safe and secure to the point where you saved it last.
8. What if I don’t have internet access?
   Don’t have internet access, no need to worry. There are several vendors in the market that can provide you with “air-cards” and upon establishing a valid connection you can access internet and Xpert Claim's.
9. What browser works with Xpert Claims?
   Xpert Claim's is browser independent. You can use your choice of the leading browsers e.g. Internet explorer, Netscape, Firefox, Google chrome, Apple Safari… Xpert Claim's has been optimized for Internet Explorer.